When IT asks you to reboot, this is more than just "Logging Off".  It requires a FULL RESTART of the PC.


Here's how you do that on Windows 10:


  1. Open the Start menu.


  2. Select the power icon at the bottom (Windows 10) or top (Windows 8) of the screen.

    Windows 10 restart button

  3. Select Restart.



How to Reboot a Windows 7, Vista, or XP Computer

The quickest way to reboot Windows 7, Windows Vista, or Windows XP is through the Start menu:

  1. Open the Start menu from the taskbar.


  2. In Windows 7 and Vista, select the small arrow next to the right of the "Shut down" button.

    Windows 7 restart button
     Windows 7 Shut Down Options.

    In Windows XP, select Shut Down or Turn Off Computer.


  3. Choose Restart.